Coaches Sports Products and Athletic Products Inc. Policies Page

Store Policies

30 Day Warranty
All Shoes, Vests, Shorts and Running Parachutes have a 30 day manufacturers warranty providing coverage for defects in manufacturing only and expressly excludes coverage for normal use, excessive wear and tear and/or physical/accidental abuse, loss and theft. The warranty is valid only through the manufacturer and improper repair or warranty service performed by someone other than the manufacturer may void the warranty.STRENGTH-SHOES.COM disclaims any liability for consequential or incidental damages, for breach of written or implied warranty of an item, including merchantability or fitness for a particular purpose. Our manufacturer's warranty provides specific legal rights, however, you may have additional rights, which vary from state to state. As some states do not allow the exclusion or limitation of incidental or consequential damages, the above limitation may not apply. Warranty is valid only in the U.S. For additional information on how to obtain warranty service, please contact us.

Size Exchange
There is 1 initial size exchange allowed if Shoes, Vests, or Shorts need to be exchanged for a different size. So make sure to try them on the first time inside on carpet while ensuring a proper fit. For size exchanges customer pays for shipping back to warehouse and we pay for shipping back to you. Please call us (714)969-5600 for an RMA # and return address.

Returning an Item
We strive to make our customers' return/exchange process hassle free as possible. As all returns must meet our guidelines, please review our return policy below carefully.

  • All returns must have an RMA number which may be obtained by calling customer service at (714)969-5600. Please include RMA in the return along with a copy of the original invoice. Returns received without an RMA number will be returned to the sender.
  • Returns must be made within 14 days of your purchase and must be received by us within 10 days of the RMA number issuance date.
  • Returned products must be in brand new condition and have all original manufacturers packaging, materials and accessories. Returns with obvious signs of use will not be accepted.
  • Securely package the product you wish to return within an outer box, do not write or place shipping labels or stickers on the manufacturer's packaging.

For the first 14 days of your purchase you may return the merchandise for a full money back refund, excluding the actual shipping paid to the delivery company as shipping charges are non-refundable, RMA number is required to return an item,and may be obtained by calling customer service at (714)969-5600. Videos and DVDs are non-returnable and non-refundable once opened.

Returned or exchanged products must be in brand-new, mint condition, and have all original manufacturers packaging, accessories, materials including DVDs and videos, instruction manuals, packing inserts, blank warranty cards, and items free with purchase.

The original manufacturer's labeled packaging should be enclosed within an outer shipping box. Please do not write or place shipping labels or stickers on the manufacturer's packaging (box).

Securely package the product and include the RMA number and a copy of the original receipt.

Ship the parcel back to us freight prepaid. We do not accept COD or freight collect shipments. Returns must be shipped back with a tracking number using a trackable shipping method such as UPS or Federal Express that provides tracking and insurance as we are not responsible for damaged or lost packages.

Items that qualified for free shipping that are being returned will have the actual shipping charges deducted from refund or credit. The return shipping cost (the cost to send an item back to us) is non refundable.

Please allow up to 7 business days after we receive the package for your return/exchange/refund to be processed. An email confirmation will be sent to you once the return is processed.

Damaged/Missing Items upon delivery
Damaged in delivery: Upon delivery, please inspect the item thoroughly upon receipt to insure that it is not damagged. If you've found damage to the package or if merchandise is missing, please keep the original shipping carton. All damaged and damaged in transit claims must be reported by phone within 3 days of delivery. Otherwise the manufacturer or delivery company (ie. UPS, FedEx, USPS wil not replace damaged items and will assume it was broken by customer after arrival and the customer will be responsible to cover replacement. So, please contact us immediately upon receipt so we can issue a damage claim with shipping carrier or locate your missing items. Please do not return the merchandise without going through these steps and contacting us first, as it may delay or void the replacement of the order or the issuance of a credit.

Missing items: All missing items claims must be reported by phone within 3 business days of delivery, contact us to report a missing item from your shipment.

Sales Tax
For customers located in California the sales tax is included in the price already since we save on shipping for customers located in California due ti its close by proximity. All prices of taxable items include sales tax reimbursement computed to the nearest mil. The sales prices of products sold online include sales tax reimbursement computed to the nearest mil. We do not pay your sales tax if you are outside the state of California. For customers located outside California who interpret the sales tax law in their state to require that sales tax be paid, the customer will be responsible for paying their own sales tax direct to heir state. We do not have a presence or agent outside of Orange County California therefore most or all states may not not require sales tax be paid on purchases from our location.

Payment Methods
Credit Cards:Coaches Sports Products & Athletic Products Inc. accepts VISA, MasterCard, American Express, Discover, PayPal, Bill Me Later and Google Checkout. Please provide the correct billing information for the card being used. Billing information includes name, address and phone number of the card owner as recorded by the bank or card issuer. If using a shipping address that is different then the billing address, please provide a phone number for the shipping address.
Checks / COD: We accept checks by mail. Sorry, we do not accept COD orders.

Order Verification
Some orders might be subject to our verification procedure before we can process it. For your protection from credit card fraud or identity theft, we may ask you to verify that you're the card owner or that the order and the ship-to information are valid. If your order requires verification, you will be notified by email within one business day.

Track Your Order
We input the email address on your order into the shipment and the shipping company automatically emails you a tracking number as soon as it's available (Note: it may take up to 24 hours to be updated online). Please make sure to check your spam, junk and deleted email for tracking numbers.

Canceling an Order
You can cancel your order provided it hasn't yet entered the shipping process. If the item has entered the shipping process, it cannot be canceled. However, you can return the item for a refund. Once shipped and in route, the order cannot be canceled. If the delivery is refused, the shipping and handling charges for both ways will be deducted from the credit, and at our discretion a restocking fee might also be deducted.

We strive to keep most items in stock for immediate delivery (unless we specify that its available on Special Order basis only). In the event that an item is out of stock or for any other reason it's unable to be shipped, we will notify you usually within one business day. We will keep the order open unless told to cancel it. When the item is in stock, we will ship it out to you.

For international orders, due to high international shipping costs and taxes and duty fees, we cannot ship any partial order that includes backordered items. We will hold the order until all items on the order are in stock and available to ship. Contact us if you wish to cancel or change these items.

Delivery Requirements
A signature is required for most UPS and FedEx shipments upon receipt. Someone must be at the address to receive the package and sign for it. Packages cannot be rerouted or picked up from UPS, FedEx or USPS. If you require additional help to receive your package, please contact us.

Privacy & Security
STRENGTH-SHOES.COM Pledge: For over 11 years, we've served professionals as well as novices in the photographic and video fields. We offer the best combination of quality service and selection, knowledgeable staff, and competitive pricing. Coaches Sports Products & Athletic Products Inc. respects our customers' privacy. To better protect your privacy, we provide this Privacy Policy detailing our online information practices and the choices you can make regarding the way your information is collected and used. This Privacy Policy applies to the Coaches Sports Products & Athletic Products Inc. web site
- Sell, rent, or lease your personal information
- Keep your name on our mailing lists if you've requested to be removed
- Share your information with any trading partners unless you've requested information, products, or services that can be best handled by another company
- Treat your privacy very seriously and adhere to this Privacy Policy
- Promote this Privacy Policy internally so all employees abide by it
- Keep this Privacy Policy accurate

Secure Online Ordering System
STRENGTH-SHOES.COM makes every effort to ensure that your online purchasing experience at is secure. We use state-of-the-art data encryption technology to protect against loss, misuse or alteration of your user information. Secure Socket Layers (SSLs) encrypts the information sent between your computer and our database, and is certified by VeriSign, an Internet leader in security transactions. In addition, we use Internet fraud screening to protect credit card transactions. To be sure you're browsing secure pages, check your Web browser's status bar (located at the bottom of the window) for the closed padlock icon. This icon appears in the latest versions of Internet Explorer and Netscape Navigator to tell you that you're viewing a secure Web page.

Children & Personally Identifiable Information
This Web site is designed for those 15 years of age and older. We will not knowingly collect information of any kind from anyone under the age of 13. If we become aware of a visitor under the age of 13 providing information on our site, we will terminate any accounts associated with that visitor and purge our databases of all information provided by that visitor.

Terms & Conditions
Purchaser, by placing an order, makes an offer to purchase pursuant to these terms and conditions, which offer, if accepted by Coaches Sports Products & Athletic Products Inc. , is accepted within the State of California, and purchaser consents to the jurisdiction of the courts of the courts of the State of California for the limited purpose of dispute arising between the parties resulting from this transaction and agrees that the laws of the State of California shall apply.

By opening or using a product purchased from STRENGTH-SHOES.COM. the purchaser agrees to be bound by the term and conditions of sale as set forth below. If you do not agree to the terms and conditions of sale, please ship the product back to Coaches Sports Products & Athletic Products Inc. unopened within 5 days of receipt for a full refund (less shipping and handling charges).

Coaches Sports Products & Athletic Products Inc. makes no warranty, either expressed or implied, of merchantability or fitness for any particular purpose, and none shall be implied by law. Final determination of suitability of any item sold for the use contemplated by purchaser is the sole responsibility of the purchaser, and Seller shall have no responsibility in connection with such determination.

Coaches Sports Products & Athletic Products Inc. will not be responsible for any consequential or incidental damages resulting from the sale, non-delivery, use or improper function of any equipment purchased from us. The responsibility, if any is imposed, of Coaches Sports Products & Athletic Products Inc. in regard to any item purchased shall be limited to the monetary value of the merchandise purchased.

Order Acceptance and Limitations
Order confirmation given to you through Coaches Sports Products & Athletic Products Inc. does not guarantee our acceptance of your order, nor does it constitute confirmation of an offer to sell. Coaches Sports Products & Athletic Products Inc. reserves the right to decline and cancel an order, or supply less than quantity ordered at any time.

At times, we may experience a shortage of certain items. At these times, we reserve the right to restrict the quantity of a particular item ordered. We will notify you if a situation like this occurs, In addition, Coaches Sports Products & Athletic Products Inc. may, at its own discretion, limit quantities sold in each order or to each person or household.

We do not sell to those who intend to resell products offered through Coaches Sports Products & Athletic Products Inc. , including dealers, resellers, exporters, wholesalers, or customers. Coaches Sports Products & Athletic Products Inc. reserves the right to decline or cancel an order at any time.

Typographical, Illustration and Price Errors is intended to be a guide only. Some item illustrations are for display purposes only, may not be exact, and are not necessarily included in the purchase price. STRENGTH-SHOES.COM. is not responsible for typographical or pictorial errors, and specifications may change without notice.

All items offered for sale are subject to availability. Many items on our Web site or catalog site come from various sources. Coaches Sports Products & Athletic Products Inc. is, therefore, bound to fluctuating currency exchange rates, making it necessary to occasionally increase prices. In addition, some domestic and overseas products may be discontinued without our prior knowledge. Should this apply to your order, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. We make every effort to provide you with an error-free Web site. However, in the event there is a misprint, we reserve the right to correct copy or pricing to reflect the actual current status.

The entire content included in this site, including but not limited to code, text, images and graphics is copyrighted as a collective work under the United States and other copyright laws and is the property of STRENGTH-SHOES.COM. . The collective work includes works that are licensed to of STRENGTH-SHOES.COM Copyright 2001-2018, of STRENGTH-SHOES.COM . ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with of Coaches Sports Products & Athletic Products Inc. or purchasing of STRENGTH-SHOES.COM products. You may display subject to any expressly stated limitations or restrictions relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with of STRENGTH-SHOES.COM. or for the purchase of STRENGTH-SHOES.COM Inc. products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by of Coaches Sports Products & Athletic Products Inc. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

All trademarks, service marks and trade names of Coaches Sports Products & Athletic Products Inc., and CSP used in the site including CSP are trademarks or registered trademarks of Coaches Sports Products & Athletic Products Inc.

Third-Party Links
In an attempt to provide increased value to our visitors, STRENGTH-SHOES.COM . may link to sites operated by third parties. However, even if the third party is affiliated with STRENGTH-SHOES.COM has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Coaches Sports Products & Athletic Products Inc. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, STRENGTH-SHOES.COM seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well including if a specific link does not work.

©2001-2018 All rights reserved. Design, layout and content are copyrighted. No part of the contents of this  website may be reproduced or transmitted in any form or by any means without the written permission of the owner. Any infringement upon my copyrighted material or intellectual property will be prosecuted in both civil and criminal court to the fullest extent of the law. Although we do our best to maintain accurate pricing, we withhold the right to change pricing at any time without notice and are will not be held responsible for errors regarding this site. For issues relating to this site please call (714)969-5600

Disclaimer: STRENGTH-SHOES.COM and Coaches Sports Products assumes no responsibility for any injuries of any type that result from the use of shoes, Strength Shoe Standard and Sport Specific Football, Basketball, Volleyball, Calf Training programs, Power Speed Chute, Bonus eBook materials, Jump ropes or any additional training aids we offer. The programs and products contain exercises and programs ranging from beginner to advanced, that, depending on physical condition, may be hazardous to your health. User assumes all risk for performing the exercises described in these program as well as responsibility for examining the products for wear and tear or defect on an ongoing basis. Use of Strength Shoes and any products and programs we offer constitutes an (covenant) agreement to not bring any lawsuit or action for injury caused by using Strength Training Shoes (aka ATI, Strength Systems, Katapult Shoes, Jump99) or any of our products or programs. We do recommend that you consult your physician before beginning this or any other sports, exercise, jump training or dietary program, or cardiovascular and/or breathing problems.

Important Note: It is absolutely essential that user follow all Mandatory Safety Guidelines outlined in the programs, as well all safety guidelines to avoid possible injury. Furthermore, the following of all safety guidelines as outlined still does not guarantee the avoidance of injury and will not be mistaken for the right to pursue legal action in the event of injury. Use of this product or program is at your own risk.

Coaches Sports Products
3419 Via Lido Suite 411
Newport Beach, CA 92663

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